FAQ's

Q How do I start MidasBooks?
A The best way to begin is to sign up for the Free Trial service. Then, we'll give you as much free online training as you want, in order to get you up and running very easily

Q Is my data secure?
A Absolutely. Your data is kept totally secure at all times. We also back up your data at a secure location off site. We are also registered under the Data Protection Act.

Q Can I transfer my bookkeeping to you part way through the year?
A Of course. It is very easy to do.

Q How come you're so much cheaper than other online Accounting sites?
A Because we specialise in the self-employed and business start-ups. This is a specialist area that we know really well. Other accounting sites also deal with the larger businesses who have VAT, payrolls, Ltd Companies etc, so they have bigger overheads and prices!

Q What happens if I haven't kept all my receipts for things like petrol?
A We will help you sort it all out, so don't worry

Q Is the Taxman interested in what is after all just a bit of pin money that I earn on the side?
A Everyone's circumstances are different. For peace of mind, you need to present us with the facts, and let us establish the correct answer for you

Q Do I need to download any software?
A No - everything is done online, and is stored on a secure server. Many software programs that are stored on home or office PCs are vulnerable to data loss through theft, or computer crashes. And with software, we cannot really see what you are doing in real time.

Q How do I pay?
A By Standing Order to your bank. You can cancel at any time - there is no contract or commitment

Q Will all the information I have entered be lost at the end of the Free Trial?
A We give you a period of time to make up your mind, then we remove the records. With so many people taking out the trial offer, we like to keep our site nice and tidy.

Q Can I use your program if I have several streams of income?
A Yes, of course

Q Is it easy to use your program?
A Very easy indeed. It was designed with the layman in mind - someone who perhaps has never even done bookkeeping before. Don't be fooled by its simplicity though - it is a very powerful program

Q Will you do backdating?
A Yes, we will go back up to 3 years if you want us to.

Q What if I want to do my books on your site, but want my accountant to do my return?
A No problem - just print off your records from your members area and give them to your accountant

Q Will I get into trouble with the Inland Revenue if I have been running my part time self-employed business and haven't registered as self-employed with the Tax Office?
A You have to register by 5 October following the end of the tax year in which you started self-employment at the latest. So, the sooner you begin the better!

Q Are you good at what you do?
A For over 10 years our clients have come to us entirely by word of mouth from existing clients who say we are probably the best, simplest, cheapest, quickest, most efficient, most proactive service available for the self-employed working from home. But we don't expect you to take our word for it - that's why we offer a Free Trial for at least a month.

Q Are you regulated by anyone?
A We are Registered Agents for HMRC, and with your consent we can talk to the Tax Man on your behalf

Q How do I access my accounts?
A Your bookkeeping information is stored on a secure site that can only be accessed using your unique password. All you need is a computer and Internet access. You can then view your accounts 24/7, every day of the year, and from anywhere in the world

Q Will you be there to help me?
A We can be reached through email and by telephone, we will also give you free online training any time you want it.

Q If I want to cancel, how do I do it?
A The first month is totally free and without any obligation to continue so you can cancel simply by e-mailing us. Once you have set up a Standing Order with your bank, and you subsequently wish to cancel, simply ask your bank to cancel your standing order, or cancel it using online banking. There is no contract, no jumping through hoops to cancel. With us, it is very simple.